Last Updated On Sep 10, 2025
Welcome to Astravext Inc! These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. Please read them carefully.
Refunds
At Astravext Inc, we strive to ensure your satisfaction with our products and services. Please review our refund policy carefully:
1. Eligibility for Refunds
Refunds may be granted under specific circumstances, such as:
- If the product or service received is significantly different from what was described.
- If there was an error in processing your payment.
2. Timeframe for Requesting a Refund
Refund requests must be submitted within 30 days of the original transaction date. Requests made after this period may not be eligible for a refund.
3. How to Request a Refund
To request a refund, please contact our support team at [email protected]. Include your order details and the reason for the request.
4. Processing Time
Refunds may take 5–10 business days to be processed, depending on your payment method and financial institution.
5. Contact Us
If you have questions regarding our refund policy, please reach out to us at [email protected].
Service Delivery
At Astravext Inc, we are dedicated to providing timely and reliable access to our investment subscription services. Please review our service delivery terms below:
1. Service Availability
Our subscription services are accessible online and are typically available 24/7. While we strive to maintain uninterrupted access, we cannot guarantee round-the-clock service availability due to potential technical or maintenance requirements.
2. Access to Subscription Services
Upon successful subscription and payment confirmation, users will receive immediate access to the subscribed investment content, tools, and resources. Subscription benefits are accessible directly through the user account dashboard on our platform.
3. Service Updates and Notifications
We may periodically update the content, investment tools, or other resources included in your subscription to ensure quality and relevance. In the case of significant updates, we will notify you via email or through your user dashboard.
4. User Responsibilities
It is the user’s responsibility to ensure stable internet access and compatible devices to access our subscription services. Additionally, users must keep their login credentials secure to prevent unauthorized access to their subscription.
5. Support for Service Access
If you encounter issues accessing your subscription or require assistance, please contact our support team at [email protected]. We aim to respond promptly to support inquiries.
Service Updates
At Astravext Inc, we are committed to continually improving our investment subscription services to provide the most relevant and valuable content to our users. Below are the terms regarding service updates:
1. Types of Service Updates
We may update our services in the following ways:
- Enhancements to the investment content, tools, or research provided to subscribers.
- Changes to subscription plans, including pricing or benefits, to improve service offerings.
- Technical updates, including platform improvements or bug fixes to enhance user experience.
- New features or tools that expand or complement existing investment services.
2. Frequency of Service Updates
Service updates will be made as necessary and may occur periodically. We aim to provide timely updates to keep our services aligned with market trends and user needs. Some updates may be minor, while others may involve more significant changes to the service offerings.
3. Notification of Service Updates
In the event of significant updates to your subscription, such as changes in service features or pricing, you will be notified via email or through your account dashboard. Minor updates or improvements may not trigger a direct notification but will be reflected in the service immediately.
4. User Responsibilities
It is your responsibility to regularly check for updates and ensure that your account details, such as billing information, are up to date to avoid any disruptions in your subscription access. By continuing to use our services after updates are implemented, you agree to the modified terms and conditions of the service.
5. Opt-Out or Subscription Changes
If you wish to opt out of or change your subscription due to any service updates, please contact our support team. We will assist you in modifying your subscription or addressing any concerns you may have regarding the updates.
Unauthorized Usage
At Astravext Inc, we take the security and integrity of our services seriously. Unauthorized usage of our platform is strictly prohibited and may result in immediate suspension or termination of access to our services. Below are the terms and conditions regarding unauthorized usage:
1. Definition of Unauthorized Usage
Unauthorized usage includes, but is not limited to, the following activities:
- Accessing the platform or subscription services without proper authorization or subscription.
- Using someone else's account credentials to access our services.
- Attempting to reverse-engineer, tamper with, or exploit the software or platform for personal or financial gain.
- Distributing, copying, or sharing subscription content without permission or beyond the scope of your license.
- Engaging in fraudulent activity, including making false claims or misrepresentations to gain access to services.
- Engaging in any activity that may damage, disrupt, or interfere with the operation of the platform or service delivery.
2. Detection of Unauthorized Usage
We continuously monitor our platform for signs of unauthorized usage, including suspicious account activity, attempts to access the platform without proper credentials, or misuse of our resources. If we detect any unauthorized usage, we may take immediate action to suspend or terminate the user's access to the platform.
3. Consequences of Unauthorized Usage
If you are found to be engaging in unauthorized usage, we may take the following actions:
- Suspension or termination of your subscription or account access.
- Temporary or permanent removal of any content or tools associated with your account.
- Reporting the incident to relevant authorities or financial institutions for further investigation.
4. Reporting Unauthorized Usage
If you believe there has been any unauthorized usage of your account or suspect fraudulent activity, please report it immediately to our support team. We will investigate the issue and take appropriate actions to protect your account.
5. Contact Us
If you have questions regarding unauthorized usage or need assistance with your account, please contact our support team at [email protected].
Help/Support
At Astravext Inc, we are committed to providing exceptional customer service to ensure you get the most out of our investment subscription services. If you need help or support, please refer to the following resources:
1. Frequently Asked Questions (FAQ)
Before reaching out to our support team, we encourage you to check our FAQ section for answers to common questions. The FAQ provides helpful information on topics such as account management, subscription billing, investment tools, and more.
2. Contacting Support
If you cannot find the answer to your question in the FAQ, our support team is available to assist you. You can contact us via the following methods:
- Email Support: Send an email to [email protected] and our team will respond as quickly as possible.
- Live Chat: For immediate assistance, use the live chat feature available on our website. Our support agents are available [specify hours, e.g., "9 AM - 6 PM, Monday to Sunday"].
3. Support Response Time
Our team strives to respond to all support inquiries within 24 hours for email or live chat requests.
4. Account Assistance
If you need help with managing your account, such as updating personal information, resetting your password, or troubleshooting login issues, please reach out to our support team. We are here to help ensure your account is set up correctly and that you can access all the features of your subscription.
5. Technical Support
If you experience technical difficulties with our platform or investment tools, please let us know. We are dedicated to resolving any technical issues quickly to minimize disruption to your subscription services.
6. Contact Us
If you have any questions or concerns not addressed in the FAQ or need personalized assistance, please contact us at [email protected] support via one of the following methods:
- [email protected]
- Live Chat
Proprietary
At Astravext Inc, we take the protection of our intellectual property and proprietary content seriously. By using our platform and subscribing to our services, you acknowledge and agree to the following terms related to proprietary rights:
1. Ownership of Content
All content, including but not limited to investment tools, research, articles, videos, software, designs, trademarks, logos, and other materials provided through our services, are owned by Astravext Inc or its licensors and are protected by copyright, trademark, and other intellectual property laws. You do not acquire any rights to this content, except as expressly granted through your subscription.
2. License to Use
Upon subscribing to our services, you are granted a limited, non-exclusive, non-transferable license to access and use the proprietary content for personal, non-commercial purposes only. This license is revocable at any time, with or without notice, at our discretion.
3. Restrictions on Use
You agree not to:
- Reproduce, distribute, modify, create derivative works from, publicly display, or perform any part of the proprietary content, except as allowed by your subscription terms.
- Reverse-engineer, decompile, disassemble, or attempt to extract the source code of any software or platform component provided as part of the service.
- Use our proprietary content for any commercial purpose without prior written consent from Astravext Inc.
- Engage in any activity that may infringe upon our intellectual property rights or the intellectual property rights of third parties.
4. Trademarks
The trademarks, service marks, and logos displayed on our platform are the property of Astravext Inc or third parties. You may not use these trademarks or logos without prior written consent, except as expressly permitted within your subscription agreement.
5. Reporting Infringement
If you believe that any content on our platform infringes upon your intellectual property rights, please contact us immediately at [email protected] support. We will investigate the matter and take appropriate action in accordance with applicable laws.
6. Termination of License
Your license to use our proprietary content may be terminated at any time if you violate these terms. Upon termination, you must immediately cease using any proprietary content and delete or destroy any copies in your possession.
